Marlie Holiday Park, New Romney, Kent

Marlie

New Romney, Kent

Reviews

Customer Reviews for Marlie

80% of customers liked this product (17 reviews)

Showing -11 of 17 results

Posted by Louise, posted on 19 Aug

Rating

We stayed in a brand new 3 bedroom platinum lodge which was fantastic, this size of the lodges are big with plenty of room they all have lovely Veranda's with garden furniture & the outside space seemed very private. The staff were great in the swimming pool although it needed a bigger pool as you had to book slots.

Posted by William, posted on 19 Aug

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Easy to book ,went to Rye camp earlier this year,was impressed with the service

Posted by Raymond, posted on 16 Aug

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The website was very easy to use even for a technophobe like me. The price quoted is very reasonable and if the accommodation lives up to the pictures on the website we will have a fantastic break

Posted by Stephen, posted on 14 Aug

Rating

Got a courtesy call a few days before to check over my booking which was very much appreciated because I'd made a mistake on the booking. They kindly sorted it for me.

Caravan was very clean and modern. Staff were all friendly and the people running the entertainment gave it a good amount of energy.

Posted by Debbie, posted on 13 Aug

Rating

Our caravan was great we were very comfortable! On arrival I went to reception to collect the key only to be told to go somewhere else for key collection. For mid summer I thought the entertainment would be more structured but the wait for the evenings act seemed like forever! We only ate once on site as there was problems with our meals but the manager was very apologetic and gave us a free drink to compensate.The dog walking area is great with plenty of space for our dog to have a run and play ball. All in all we did have a lovely time and would go to Marlie again👍

Posted by Zoe, posted on 12 Aug

Rating

Easy straight forward booking. Any questions answered via live chat.

Posted by Wayne, posted on 11 Aug

Rating

5 Stars due to the Great Location and Friendly Staff. Top Entertainment and Good Facilities. On Site dining could be a little better as the food was bland and the service was slow but this didn't dampen the mood due to really good Restaurants and Takeaways just minutes down the road. Park is clean, well maintained and the pool was easy to book. All in all we had a great family holiday.

Posted by Zubeida, posted on 11 Aug

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Easy to book and very clear I structions.

Posted by Ingrid, posted on 10 Aug

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Marlie site is good. Not too big at the moment, set in countryside, so not on main road, with Romney Marsh visitors centre close too hand and beaches close by. Indoor pool perfect or our climate, but as site is growing, could be bigger. Children enjoy the small playground and Krazy Crew entertainment. Life guards at pool very pleasant. I don't often use the club as I just like to go out and about. I've brought grandchildren for 6 years now and they don't want to go anywhere else. We enjoy the caravan, walking around adjacent ecology area, seeing the rabbits and it seems very safe.. Only criticism is check in, now held in Sales Office, away from main reception. I understand the reasoning, potential sales, offer a glass of cheap bubbly in a well equipped caravan BUT I was due to check in at 2pm and waited until 2.15pm for the poor receptionist who had to walk from main reception carrying a box with the check in folders! I had arrived at 12, went off site for lunch as no one around to serve in the restaurant on site. Where was the staff? I returned expecting to get keys at 2pm, so not happy having to wait around. I think check in should still be at main reception, where you can park your car, walk in, collect keys, site map etc and then return to car and drive to allocated caravan. Not park at reception, walk back to sales office, pick up keys then have to walk back to car! Poor reception staff!

Posted by Laura, posted on 08 Aug

Rating

Clear information on caravan and what is included in hire cost. Booking form easy to complete

Posted by John, posted on 07 Aug

Rating

Have used before,very easy to book and quick to respond,very pleased so far.

Posted by Steve, posted on 06 Aug

Rating

Quick and easy booking system.

Posted by Christina, posted on 06 Aug

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Friendly staff. Great customer service.

Posted by Akos, posted on 05 Aug

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The caravan was ready for us on arrival but we soon found out there no pillow cases on all the pillows and dirty sheets from previous occupants left just outside the door. Also someone had left wet napkin in the wardrobe as if in the middle of cleaning but didn’t finish. However when we reported it things were sorted out. Great thanks to one of the service ladies called Tansy she was brilliant and provided excellent service.

Posted by Angelique, posted on 04 Aug

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Everyone, from book in, restaurant and shop were friendly and helpful. We had the breakfast meal deal which was good quality and good service. We probably won’t have the breakfast plan next time just because it started at 9am and we would have liked to be out and about by 9am.

Posted by Debbie, posted on 03 Aug

Rating

Marlie Holiday Park. Easy to book. Now counting down to the holiday

Posted by Philip, posted on 31 Jul

Rating

booked online and found the booking process straight forward

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